Customer Service Policy

Our commitment to you:

• provide a service which is friendly, helpful and responsive to your needs
• provide the fullest possible service at all times
• create a pleasant and welcoming environment in which you can discuss any issues
• make available materials and information resources appropriate to your needs
• train and develop our staff so that they continue to provide a quality service
• ensure that our staff understand the applications of your products so we can make informed decisions

Our commitment to the customer is to delivery a quality product on time and in suitable packaging. If for any reason you are not totally satisfied with with the service or product please contact us.

Telephone 01709 701901 - Allan Follows
E Mail customer-services@pmsdiecasting.co.uk
Fax 01709 700833